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.18 The Setup Routine Configures the Start MenuFigure 2.19 Setup Registers the Windows XP Components21.Once the temporary files have been removed, the setup will be com-plete.Windows XP will reboot the system.Once this has finished, youare ready to go.As you can see, the installation of Windows XP Professional is very simple.You ll notice an obvious change to the installation graphics as compared to theWindows 2000 Professional setup, but for the most part, these installation routinesperform the same steps.A CD-based clean installation will take anywhere from60 to 90 minutes, depending on the processor speed and memory in your system.www.syngress.com 189_XP_02.qxd 11/12/01 5:34 PM Page 35Installing Windows XP Professional " Chapter 2 35Figure 2.20 Setup Nears CompletionFigure 2.21 Windows XP Setup Removes the Temporary Files Priorto CompletionConfiguring & Implementing&Windows XP Command-Line ToolsWindows XP Professional ships with a few handy command-line toolsthat are located in the \Support\Tools folder in the Deploy.cab file.TheseContinuedwww.syngress.com 189_XP_02.qxd 11/12/01 5:34 PM Page 3636 Chapter 2 " Installing Windows XP Professionaltools, used for viewing information about the hard disk as well asperforming actions on the hard disk, are described here:Cvtarea.exe Used for viewing free space on FAT volumes.Oformat.exe Used for creating a FAT32 volume on a harddisk (combines Fdisk and Format).Can also be used to opti-mally align the clusters in preparation for a later conversionto the NTFS file system.Convert.exe Used to convert a FAT or FAT32 volume to NTFS.Diskpart.exe A command interpreter that is used for per-forming a number of actions on hard disks and volumes.Youcan also script Diskpart for a more automated experience.Setup IssuesIn a perfect world, the upgrade and installation process would be a seamlessactivity that worked right every time.The fact that support engineers have suchproductive careers is evidence enough that information technology is all but per-fect.What can be done, however, is to provide proactive troubleshooting and faultresolution.Discussing all of the problems that can arise during the setup processis not possible, but a brief summary of some of the major generic issues may pro-vide insight on where to begin:Dependency service does not start Verify that settings and driversused during the setup process are correct.This is commonly an indicationthat you may be having problems with one of your network components.Stop messages One of the first actions after receiving a Stop message(also known as the Blue Screen of Death ) should be to consult theHCL.Document the error carefully and search the TechNet andMicrosoft Web site for information on the error code.Try removingexotic hardware from the workstation configuration.If you are doingdisk imaging, it may be related to having different HALs on the sourceand target machines.Insufficient disk space This could be an issue, due to the size ofWindows XP Professional.You will need to clear off unwanted files fromyour system to make room for the upgrade.You may even need to tem-porarily remove some of the programs that you have installed.www.syngress.com 189_XP_02.qxd 11/12/01 5:34 PM Page 37Installing Windows XP Professional " Chapter 2 37Setup stops in text mode Verify that the BIOS is up to date andcompatible with Windows XP Professional.In particular checkAdvanced Configuration and Power Interface (ACPI) compliance andsettings and any IRQ assignments.ACPI is responsible for the interfacebetween the operating system and the workstation s power managementand Plug and Play features.Setup stops in GUI mode During the GUI portion of setup, devicedetection takes place.With some hardware, this can prove problematic.Check the vendors and the HCL for information.Cannot contact a domain controller Check the network settingsthat is, did you specify an incorrect IP address on a previous screen ordid you specify a correct DNS server for the domain?NOTEAfter setup has completed, a number of log files are available for trouble-shooting and general support information.%Windir%\Setupact.log con-tains a description of the actions performed during setup in chronologicalorder.%Windir%\Setuperr.log contains a detailed list of errors thatoccurred during setup.%Windir%\Setupapi.log contains informationon the use of INF files.Windows XP will generate a number of logfiles to help troubleshoot installa-tion and startup problems.Here is a list of the logfiles, where they are located,and what information they contain:Setupact
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